ID Requirements
Requirements for UK residents
Requirements for non-UK residents
- Do I need to get my Proof of ID document certified?
- What documents do you accept for proof of address (for non-UK Residents)?
- Why are we not able to provide our services to residents of certain countries?
- What ID documents do I need to provide if I am from Azerbaijan?
- What ID documents do I need to provide if I am from Turkey?
- What ID documents do I need to provide if I am from Morocco?
Corporate Shareholders
Why do I need to provide ID?
How do I provide ID?
- How do I certify ID without using an App?
- Can I use a national card/driving licence instead of a passport ?
- Why did my ID (Credas) fail?
- I need to re-upload my ID, do I need a different code for Credas?
- Where do I provide my ID and proof of address document?
- I am an accountant, what do I need to provide for my clients?
What do the order statuses mean?
- My order is incomplete - what does this mean?
- My order is 'accepted' but I have not received my company documents
- What is the difference between 'supplied' and 'processing'?
- My order is rejected - what does this mean?
- My order is processing - what does this mean?
- My order is supplied - what does this mean?